Note Microsoft Certified Business Management Solutions Professional certifications have been renamed to Microsoft Certified IT Professional certifications.
Microsoft Dynamics CRM 2011 Customization and Configuration
Exam MB2-866:
About this Exam This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution.Exam Topics Covered The following list includes the topic areas covered on this exam.- Configuring a Microsoft Dynamics CRM Organizational Structure
- Managing Users & Teams and Security
- Customizing Attributes and Entities
- Customizing Relationships and Mappings
- Configuring Auditing
- Managing Forms, Views, and Charts
- Implementing a Microsoft Dynamics CRM Solution
Audience Profile This exam is intended for Microsoft Dynamics CRM Implementation Consultants and Customizers who will configure the application’s organizational settings and customize the application using built-in customization tools.
Additional Skills Recommended:Must have a working knowledge of Microsoft Dynamics CRM 2011 usage and of solving real-world business problems by using Microsoft Dynamics CRM 2011. It is recommended, but not required, that examinees have completed Microsoft Dynamics CRM 2011 Applications training.
Microsoft Certified IT Professional – Applications for Microsoft Dynamics CRM 4.0
Note You must pass the one required exam and two elective exams to obtain a certification.
Exam title | Exam number |
|---|---|
Required: Microsoft Dynamics CRM 4.0 Applications | |
Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration | |
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance Or Microsoft SQL Server 2008, Implementation and Maintenance | |
Elective: Configuring Windows Vista Client | |
Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003 |
Microsoft Certified IT Professional – Developer for Microsoft Dynamics CRM 4.0
Note You must pass two required exams and two elective exams to obtain a certification.
Exam title | Exam number |
|---|---|
Required: Microsoft Dynamics CRM 4.0 Customization and Configuration | |
Required: CRM 4.0 Extending Microsoft Dynamics or Extending Microsoft Dynamics CRM 3.0 | or |
Elective: Microsoft Dynamics CRM 4.0 Applications | |
Elective: Microsoft .NET Framework – Application Development Foundation | |
Elective: Developing and Implementing Windows-Based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification. Or Developing and Implementing Windows-Based Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification. | Exam 70-306 Exam 70-316 |
Elective: Microsoft .NET Framework 2.0 – Distributed Application Development Or Microsoft .NET Framework 3.5 – Windows Communication Foundation Application Development | |
Elective: Microsoft .NET Framework 2.0 – Web-Based Client Development | |
Elective: Microsoft .NET Framework 2.0 – Windows-Based Client Development |
Microsoft Certified IT Professional – Installation and Deployment for Microsoft Dynamics CRM 4.0
Note You must pass the one required exam and three elective exams to obtain a certification.
Exam title | Exam number |
|---|---|
Required: Microsoft Dynamics CRM 4.0 Installation and Deployment | |
Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration | |
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance Or Microsoft SQL Server 2008, Implementation and Maintenance | |
Elective: Exchange Server 2007, Configuring | |
Elective: Windows Server 2008 Network Infrastructure, Configuring | |
Elective: Windows Server 2008 Applications Infrastructure, Configuring | |
Elective: Windows Server 2008, Enterprise Administrator |
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